Franchised Businesses Limited (FBL) manage two iconic New Zealand brands, Green Acres and Hire-A-Hubby. We’re completely NZ owned and operated, with over 600 skilled security-checked contractors nationwide. With extensive commercial and industry experience and over 20 years in business, we provide superior service to our clients across a single point of contact.
We’re always looking to enhance our offering with ongoing training, nationwide partner contracts, comprehensive reporting, and sophisticated management and payment systems. FBL are perfectly positioned to take care of all your cleaning and maintenance needs – while you take care of business!
Completely New Zealand owned and operated, FBL manages two award-winning Kiwi brands – Green Acres and Hire-A-Hubby.
Over 20+ years in business, we’ve created a nationwide network and expanded our offering across a multitude of services, from carpet cleaning through to landscaping.
We’re governed by an independent Board of Directors, each with decades of commercial and industry experience, and currently employ over 600 skilled contractors throughout the country.
Our contractors are security-checked, receive ongoing training and support, and undertake more than a million tasks per annum – resulting in sales averaging over $60 million each year.
Our Corporate Office in Auckland houses a dedicated management team of around 35 support and operations managers, responsible for liaising with our customers and supporting our contractors.
We’ve won numerous awards, including ‘Home Services Franchise System of the Year’ at the New Zealand Franchise Awards, and made several appearances in the Deloitte Fast 50.
Whatever your business needs – commercial cleaning, residential cleaning, property maintenance or building work – we’re happy to work with your unique requirements to find the perfect solution.
FBL’s Corporate Office oversees and coordinates all 600+ of our nationwide contractors, giving you a central point of contact available 24 hours a day, 7 days a week. That central point of contact, or an alternative nominated representative with the appropriate level of authority, will have direct access to all of our contractors via our customised job management and IT systems.
We’re committed to electronic data processing, which makes life easier for both our contractors and our customers. Our customised job management system ‘Homebase/Xero’ enables direct communication between FBL’s Corporate Office and each of our contractors. We track jobs in real time, meaning our customers enjoy accurate, timely information and reporting. Each of our contractors has 24/7 Internet access, enabling quick and frequent sending of job requests and updates.
Our regional managers oversee and inspect the standard of our work on a local basis, and resolve quality assurance issues quickly as they arise.
Our contractors’ livelihoods depend on their ability to deliver top-quality results and keep customers happy. As a result, they’re eager to please and take pride in the quality of their work and service.
We can provide reports on service levels, health and safety, and any other matters you require information on as often as you need. Because our ‘Homebase/Xero’ IT system tracks jobs on a real time basis, reporting is both accurate and timely.
Our invoices cover all work performed in a given month, broken down by job and site. This will save you time and administration costs, as only one payment needs to be made and you can easily see all the jobs performed.
All our contractors are comprehensively trained – following an extensive induction course they’re given support and further instruction on an ongoing basis. They’re also security checked and OSH compliant, and FBL has public liability insurance of up to $10 million.
All our contractors are fully security checked and carry ID badges – and all their work is fully guaranteed. Our contractors are well presented with uniforms and branded vehicles, and use only commercial-grade equipment.
As an established NZ-owned brand, we have a number of large national and multi-national alliance partners including Z Energy, Bunnings, Xero, Vodafone, ANZ and NZI. These partners provide us with services and support, which enable us to improve our overall service delivery to our customers.
The main services that FBL provides are set out below – but we pride ourselves on being flexible, and are happy to discuss your specific requirements.
We offer professional service across a range of settings including offices, shops and shopping centres, schools and universities, building sites and hospitals.
Our completely customisable service typically consists of vacuuming, dusting, surface wiping and mopping throughout the house, but can include everything from window washing to oven cleaning.
Our sub-franchisees are fully trained and skilled in all aspects of carpet care and safe stain removal, providing complete peace of mind in the quality of their work.
Our sub-franchisees are fully trained and skilled in all aspects of carpet care and safe stain removal, providing complete peace of mind in the quality of their work.
No section is too big or small, and no job too challenging – we back our work 100%.
Everything from lock installation and tile laying through to kitchen renovations and insulation.
Our Hubbies act as a single point of contact across complicated building and renovation projects, bringing in other skilled and trusted tradespeople as required.
From perfect prep to a flawless topcoat, our Hubbies work thoroughly and carefully whether they’re painting fences, walls, roofs or pools.
We’ll help you enjoy enhanced outdoor living spaces by building new fences, retaining walls or decks (or demolishing old ones)!
Whether you’re after a garden path, a rockery, a new driveway or even a BBQ, we’ve got the materials and the manpower.
Get your gutter and roof issues sorted the safe (and much less messy) way – by getting us to do it for you!
Transform outdoor areas and increase the visual appeal (and value) of your property.
Enjoy hassle-free property maintenance countrywide with help from our Hubbies.
Logan has been in his leadership role at FBL for over 15 years, and enjoys being directly involved with the business and its operations on a day-to-day basis.
Logan oversees the recruitment of FBL’s contractors and staff, and likes to lead by example through his energy and passion for the business. He believes in strong business systems and structure, and has significant senior management experience in both corporate and private sector business.
Chris has over 20 years’ experience in finance, and has been with FBL for over three years in the role of CFO.
Chris works with our customers to ensure they achieve value for money from our services, and his responsibilities include overseeing the finance and customer services areas of the business.
During her nine years with FBL, Raewyn has undertaken a variety of roles and responsibilities for both the Hire-A-Hubby and Green Acres brands.
As Auckland Franchise Manager for Green Acres, she’s responsible for 210 contractors and her main focuses are support, group compliance, performance reporting, group communication, health and safety, and tradesperson retention.
Paul has been with Green Acres for the last 16 years. For most of this time, he worked as the Master Franchisee for Green Acres Lawn and Garden Care in Canterbury.
Paul has won the Master Franchisee of the Year award nine times, and also taken home the prestigious Regional Master Franchise Award through the Franchise Association of New Zealand.
Hutch joined the FBL group in 1999, running a Hire-A-Hubby business based in the Wairarapa.
After achieving success in this role, he became Sales Manager for Hire-A-Hubby, overseeing almost the entire country (from Taupo to the bottom of the South Island). He then moved to Auckland and become Operations Manager for Hire-A-Hubby nationally.
It’s easy and affordable to have the best in the business taking care of your business.
Get in touch with our friendly team today using the contact form below – we’d be happy to answer your questions or provide a personalised quote.
If you’re well presented, take pride in your business, have a strong Health and Safety policy and Public Liability insurance - plus a clean record - please submit your interest and register here.
21 Taylors Rd, Morningside, Auckland, NZ
PO Box 41271, St Lukes, Auckland, NZ
Free: 0800 803 200
T 09 845 2640
F 09 829 2450
E admin@fbl.co.nz