Online Identification Verification


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Your verification against the Credit Bureau has been unsuccessful

You have been unsuccessful in your attempt to verify your identity against the Credit Bureau. Please read and accept the following information to continue.


We regret that we were unable to electronically verify your identity through records held on file by the Dun & Bradstreet Credit Reporting Agency. You may like to try another self-verification option or, if you have exhausted all electronic options, you can print a copy of our Australia Post referral form and present it in person (along with your identity documents as listed on the form) at your nearest Australia Post outlet.

You can also order a copy of your Dun & Bradstreet credit report to check that the details on your credit file are accurate. Orders may be placed online through: https://www.checkyourcredit.com.au/Personal or by calling Dun & Bradstreet on 1300 734 806 during business hours.